Frequently Asked Questions

How long has GadgetStore been in business?

GadgetStore was established in 2017.

What type of products do you sell?

We sell popular, QUALITY technology products, including the very latest gadgets that we import ourselves.

Where do you get your products from?

We import mostly from the US, and occasionally UK and China.

Can you source a product for me that is not listed on your website?

Absolutely! Click on "Contact Us" and send details of the product, and we will send you a quote. If the price is right, we will gladly bring it in for you on our next shipment.

How long will it take for me to receive my order?

We use courier services to deliver nationwide. The maximum delivery time is four days* but we will do our very best to get them to you even quicker! *Special order items take longer.

Why do you charge a delivery fee on all orders?

Any business incurs costs when delivering products to its customers. There are two ways of recovering this cost - either pass it on to the customer (which we have done), OR build it into the price of the goods being sold. We choose to charge a single delivery fee for all orders, rather than building it into the price of the goods. That way, we are able to keep our prices LOW!

What payment methods do you accept?

We accept credit cards (Visa/Mastercard) and EFT.

How secure is the website?

Very. The entire site uses the the https secure protocol, and payments are processed offsite by PayFast, one of the largest payment gateways in South Africa.